User Data Deletion Instructions

According to Meta Platform rules and privacy regulations (such as GDPR and CCPA), users have the right to request deletion of their personal data processed by WACRM.

Option 1: Self-Service Deletion via Dashboard

You can delete your individual data or your entire workspace directly from your dashboard at any time:

1. Log into your WACRM dashboard at https://wacrm-mu-inky.vercel.app/login.
2. Navigate to Settings → Profile to remove your profile avatar, personal display name, or change email.
3. Navigate to Settings → WhatsApp and click Disconnect Number to permanently purge your Meta Permanent Access Token, WABA ID, and webhook subscriptions.
4. Navigate to Contacts and select Delete All to delete all synchronized customer phone numbers and message histories.

Option 2: Complete Account Erasure Request

If you wish to permanently delete your entire account, all tenant databases, and associated media from our cloud servers, please email our data protection officer:

Please provide your registered account email and WhatsApp Phone Number ID. Deletion requests are processed within 48 business hours, after which all database records, storage files, and encrypted tokens are irreversibly purged.

Confirmation of Deletion